These terms apply whenever you use this website, submit a contact or newsletter form, or engage Intelligent Persons ("we", "us", "our") for development, e-commerce, design, or related services. By doing so, you agree to the terms below. If you do not agree, please do not use this website or engage our services.
1. Services We Provide
We provide custom software development and related services, including but not limited to web development, e-commerce platform development (such as Shopware, JTL, Shopify, and WooCommerce), custom application development (Laravel, Symfony, CodeIgniter, and framework-free PHP), frontend development (React and related technologies), mobile backend integration, graphic design, and SEO. The exact scope, deliverables, and technologies used for any engagement are defined separately for each project, not by this page.
2. Quotes, Scope & Project Agreements
Pricing, timelines, and deliverables are agreed on a per-project basis after we understand your requirements, typically following an initial conversation through our contact form. A quote is an estimate based on the scope described to us at the time; work outside that scope (additional features, design changes, new integrations) may require a revised quote and timeline. Where a separate written proposal, statement of work, or contract exists for a project, its terms take precedence over this page in case of conflict.
3. Payment Terms
Unless otherwise agreed in writing for a specific project, payment terms (deposit amount, milestone payments, final payment) are set out in the quote or proposal for that engagement. Late payment may result in paused work until outstanding invoices are settled. Prices quoted do not include third-party costs you incur directly, such as hosting, domain registration, software licenses, or platform fees (for example, Shopware, Shopify, or App Store fees), unless explicitly stated otherwise.
4. Intellectual Property & Ownership
Unless otherwise agreed in writing, ownership of the custom code, designs, and other deliverables we create specifically for your project transfers to you upon full and final payment for that project. Until full payment is received, all deliverables remain our property. This does not apply to third-party software, frameworks, libraries, plugins, or platforms used in the build (such as Laravel, Shopware, WordPress, or any open-source component) — those remain governed by their own respective licenses. We also retain the right to reuse general knowledge, techniques, and non-client-specific code (such as internal tools or generic components) developed in the course of a project.
5. Client Responsibilities
You are responsible for providing timely feedback, content, credentials, and access needed to complete a project, and for the accuracy of any information, branding, or content you supply to us. Delays in providing feedback or required materials may extend project timelines accordingly. You are also responsible for maintaining your own backups of any data or content you provide, in addition to any backups we may take as part of our own process.
6. Confidentiality
We treat information you share with us about your business, data, and systems as confidential, and will not disclose it to third parties except as needed to deliver the agreed services (for example, to a payment gateway or hosting provider you have asked us to integrate with) or as required by law. A separate non-disclosure agreement can be signed on request for projects that require one.
7. Warranties & Support
We aim to deliver work that is free of defects and matches the agreed requirements at the time of delivery. Following delivery, we will fix genuine bugs in work we delivered within a reasonable warranty period agreed per project, at no additional charge. This does not cover new feature requests, changes in requirements, issues caused by changes you or a third party make after delivery, or issues arising from third-party platforms, plugins, or services outside our control. Ongoing support and maintenance beyond the warranty period is available separately, typically on a retainer basis.
8. Limitation of Liability
To the maximum extent permitted by law, Intelligent Persons is not liable for indirect, incidental, or consequential damages — including lost profits, lost data, or business interruption — arising from the use of software or services we deliver. Our total liability for any claim relating to a project is limited to the amount you paid us for that specific project. Nothing in these terms limits liability for matters that cannot legally be excluded or limited.
9. Third-Party Platforms & Services
Many projects involve third-party platforms, frameworks, or services — such as Shopware, Shopify, WordPress, Firebase, payment gateways, or hosting providers — that are operated and licensed by their respective providers, not by us. We are not responsible for outages, pricing changes, policy changes, or discontinuation of features by those third parties, though we will do our best to help you adapt to such changes as part of ongoing support where applicable.
10. Termination
Either party may end an ongoing engagement with reasonable written notice. You remain responsible for payment for work completed up to the point of termination. We reserve the right to pause or end work on a project in the event of non-payment or a serious breach of these terms.
11. Governing Law
These terms are governed by the laws of Pakistan, without regard to conflict of law principles, unless a separate signed agreement for a specific project states otherwise.
12. Changes to These Terms
We may update these terms from time to time to reflect changes in our services or legal requirements. The version published on this page is the one that applies; continued use of our website or services after an update constitutes acceptance of the revised terms.
13. Contact
Questions about these terms can be sent to [email protected] or through our contact form.
This page is a general-purpose draft intended as a starting point and does not constitute legal advice. It should be reviewed and adapted by a qualified lawyer familiar with your business, jurisdiction, and the specific markets you operate in before it is relied upon as a binding agreement.